Shipping Information
We know how exciting it is to await your pet's new gear, so we've made our shipping process as straightforward as possible.
Here's everything you need to know:
Processing Time
Once you place your order, our team swings into action to prepare your items. Orders are typically processed within 1-2 business days.
Shipping Methods & Delivery Times
Standard Shipping: After processing, your order will arrive within 5-7 business days.
Please note: Delivery times may vary based on your location and external factors beyond our control, such as weather conditions or carrier delays.
Shipping Rates
Standard Shipping: Enjoy free standard shipping on all orders over $50. For orders under $50, a flat rate of $5 applies.
Order Tracking
Once your order ships, we'll send you a confirmation email with a tracking number. Use this number to monitor your package's journey to your doorstep.
International Shipping
Currently, we only ship within the United States. We're working hard to expand our services internationally, so stay tuned for updates!
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact our customer support team at info@pawsservices.com. We'll work with you to resolve the issue promptly.
Have Questions?
We're here to help! For any shipping-related inquiries, reach out to us at info@pawsservices.com.